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About service

How to return the products ?

Auto A/C Spare PartsHeavy-duty Truck Air Conditioning Service and Repairair conditioning spares parts for Agricultural and industrial vehicle distribuição de peças e equipamentos para climatização automóvelheavy duty and after-market air conditioning components            one of China's largest inventory of auto air conditioning components           If you order one product, which is wrong of you need, you could feedback it to our customer service, and do the procedure according to the customer service's guidance.  More important, you need to pack it well, which will not affect second sale. 

How can you guarantee the quality?

All products have to pass strict inspection before they go out.

I want to buy your products, how can I pay

About the payment , its procedure details : 1.Choose the items you need,then Click the botton    "Buy Now" or "Add to the Cart"    2.Pls write down the order information and confirm the order .    For example :Choose ur shipping way ,    Such as DHL,Fedex,UPS,EMS,etc.    3.Enter the page of buyer payment,Choose the payment terms.    The payment terms are as bellow.    Credit Card / Paypal /  MoneyGramT/T (Bank Transfer)    MoneyBookers    Debit Card / L/C    4.Pay-Then we will prepared to send the items.    5.Accept the items and Feedback.   

How can you guarantee the quality?

All products have to pass strict inspection before they go out.

How can we help u save the cost?

A :Pls contact Us        We will help u choose a best shipping way according to ur need.         More economic.        For example,the Russian Fedex shipping cost-two shipping ways.        1.EMS-For the light weight           Advantage:Door to door,safety,shipping days is about 7-15 days.        2.Russian special line-It is a most economic way to Russian.          Advantage: Economic,safty, Door to door,shipping days is about 10 or                              30 days.         Shipping by air or by sea.   

How can we provide you our best after-sale service?

For our every clients, no matter you order 1 pcs or 10000 pcs from our company, we respect every one our customers, so if you meet any trouble about our products, pls contact us freely, we will provide you the best solution in the shortest time when we receive your feedback. About the compressor  issue, you can describe your trouble to us clearly, or you send me pictures or video, our professional engineers will help you to solve it sooner, after all, we are export in the field of vehicle air conditioning parts over 25 years.  If you can not use our repair tools , which order from us, do not worry, call us or send us email, we can teach you how to use step by step. Nothing is ok. Every clients' support is our biggest motive of work hard, then we will do better for you ! 

What way for the goods shipping ?

If you have ordered from us, then wait for shipping. Based on your order quantity, it usually has below two solutions : 1. Small quantity: a.Ship via Express, including DHL/ Fedex/ TNT/ UPS/ Aramex/ EMS.  b.We will ship the parcels out within 2 ~ 7 days after receiving your payment.c.Normally, you would receive the parcels within 3~5 days (if ship by air express )d.The important, pls make sure that your shipping information are all in correct way( address/ post code/ contact person full name/ tel number/ VAT number / CNPJ  or CPF ) *** If you have shipping agent in China, you also can tell us their contact way, then we help you to send your products to them by national express;2. Mass goods: It is usually 20~ 30 days after receiving your deposit, which depends on your order quantity. 

How to order

Dear our clients,To order our goods, it is very easy. According to the quantity of your need, two ways guidance of ordering of purchasing as below:1. Retail order: you can send us inquiry when you see the products in our website, or you contact us via online chating, such as whatsapp / skype etc, we are online 24 hours. Your any inquiry will get reply within 5 mins during work time, and within 2 hours out off work time, so hope you are patient. More important, for example, the control valve, expansion valve, blower resistor, air filter, clutch, some type compressor,  tools etc, many in stock. 2. Distributor order: you can choose goods from our website, then send us your list, and tell me the trade term ( EXW, FOB, CFR, CIF etc ), then we check our best price for you soonest .